Owners John and Sandy Rock are celebrating 35 years in the ski and summer water sports and swimwear business.
After both graduating with business degrees from Providence College and University of Rhode Island, John and Sandy made a move north to New Hampshire in 1976 to help John's parents re-establish the Arlberg Inn Ski Shop in Gilford.
Having a passion for skiing and surfing, both admit they have a "dream job". "We love what we do and we're proud of our successful business growth. We have great managers and a good team of dedicated employees". Our return and repeat business is strong because we're all skiers and riders who LOVE what we do for work.
Managers
Marc Whittaker - Scarborough, Maine
Marc has been with Arlberg for 23 years. He's a newcomer! Marc claims his reason for staying is because he knows nothing else except the ski and surf business. Fellow employees and customers know differently. Marc's friendly attitude and his attention to detail have earned him the respect of customers over the years, he knows the majority of his clientele by first name and can often be heard offering a hearty greeting at the front door. Marc is an avid snowboarder and surfer, he prides himself as being the 'Arlberg Snowboard Guru' who just happens to love surfing during the 'off' season (hint: Maine doesn't have an off season!). If it's snowboards, skis, the latest boot technologies, or surfboard gear and clothing, Marc is the man. Ask for him the next time you call.
James Fullerton - Freeport, Maine
- Skier since 1966
- Snowboarder since 1986
- Certified Instructor since 1982
- Surf Dude (he's been surfing long enough to be called that without getting any flack from the locals)
Jim started as a technician for Arlberg in 1985 and has been with us for the 26 years ever since. "I've seen many shops come and go since joining the team in '85. I believe our success can be attributed to three major aspects:"
- Providing personalized individual service
- Treating customers fairly
- Test everything we sell (alot)
Being an avid outdoor enthusiast, Jim can be found skiing and or surfing (surfing is done year round in Maine) on his days off any season of the year. Testing gear as he likes to say. "We would rather you buy it elsewhere than sell you the wrong gear! See you outside."